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"Roberts offers a critical assessment of brands and the problems that face them in an increasingly competitive world. His argument is straightforward. Numbed by the assault of commodification and customer indifference, brands have simply run out of juice. The solution? The creation of products and experiences that will create long-term emotional relationships with consumers."--BOOK JACKET.
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On Open Library, 7 want to.
“I always looked for opportunities where others faced up to threats or weaknesses.”
Closest on the same fourteen dimensions, from everything scored on Taste Buds. Other media included when they land close.