Rate five things you know, from any shelf. Your archetype shows up in about a minute, and gets sharper with every log.

The New York Times Bestseller!Learn how to keep your cool and get the results you want when emotions flare.When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most.
Sign in to log this.
Spare, warm, resolved and cool.
No profiled raters yet.

No reviews yet. Yours would be the first word on it.
On Open Library, 31 have read it and 648 want to.
“When people first hear the term "crucial conversation," many conjure up images of presidents, emperors, and prime ministers seated around a massive table while they debate the future of the world.”
Closest on the same fourteen dimensions, from everything scored on Taste Buds. Other media included when they land close.