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"Blending thought-provoking ideas with down-to-earth advice, this book reveals why creating an intimate, positive, and long-lasting connection with customers is the key to success for the twenty-first-century organization, and illustrates how leaders in any field can accomplish this goal.
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On Open Library, 1 want to.
Closest on the same fourteen dimensions, from everything scored on Taste Buds. Other media included when they land close.